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Marketplaces · Consumer

Matches families with verified household staff

Verified helpers, video interviews and a replacement guarantee.

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Industry
Marketplaces · Consumer
Our role
Product and engineering
Platform
Installable web app

A two-sided marketplace connecting Indonesian families with verified household helpers. Families browse by skill, interview by video, agree terms and track a replacement guarantee.

The challenge

Families hire helpers through word of mouth with little verification, and helpers have no fair, transparent way to find work.

How it works

  1. 01
    Input

    Helpers verify their identity

    ID and documents are checked before a profile goes live.

  2. 02
    People

    Families search by skill

    Babies, children or elderly care, with reviews.

  3. 03
    People

    Interview by video

    Live calls or recorded answers, inside the app.

  4. 04
    Automatic

    Contract and guarantee tracked

    Terms agreed in the app, with a replacement-guarantee countdown.

Impact

  • Verified

    ID and documents for every helper

  • Built-in

    live and recorded video interviews

  • 5

    core journeys covered by end-to-end tests

Want this in your business?

Tell us about your process. We will tell you honestly what AI can do for it, what it would cost to run, and how fast you could see results.